Potawatomi Hotel & Casino Milwaukee, Milwaukee - Reviews, Room Options & Prices 2025

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About the Hotel

1611 West Canal Street, Milwaukee, Wisconsin, United States of America, 53233

The 4-star Potawatomi Hotel & Casino in downtown Milwaukee integrates a 24/7 gaming floor with luxury accommodations, featuring complimentary valet parking, free Wi-Fi, and a fitness center.

Luxury Room Amenities

The luxurious rooms at Potawatomi Hotel & Casino showcase Beautyrest beds, 42-inch TVs, and modern amenities including safes, refrigerators, and coffeemakers. Floor-to-ceiling windows frame Milwaukee skyline views, while bathrooms feature Kohler fixtures with rainfall showers.

Dining and Refreshments

Stone Creek coffee bar serves locally roasted coffees, espresso drinks, and house-made pastries. The property includes casual dining at Locavore and upscale steaks at Dream Dance Steak.

Entertainment and Gaming

The Northern Lights Theater hosts entertainment ranging from burlesque shows to celebrity performances. The casino floor features electronic table games including blackjack, roulette, and craps near The Fire Pit Sports Bar & Grill.

Central Milwaukee Location

Located 1 miles from Milwaukee Intermodal and 9.5 miles from General Mitchell International Airport, Potawatomi positions guests near Milwaukee Public Museum and Wisconsin Center.

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Getting around

A guide to all available transportation options

City Center

Milwaukee 1.6 mi

Airports

General Mitchell International (MKE) 7.8 mi

Fond du Lac County (FLD) 62.6 mi

Train

Milwaukee Intermodal Station 1.0 mi

Milwaukee Mitchell Airport Amtrak 6.3 mi

Bus

Bus stop700 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Baggage storage
Elevator
ATM/Cash machine
Gift/Newsstand
Coffee shop

Sports & Fitness

Fitness center

Services

Free city shuttle
Free valet parking
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Newspaper service
Bell staff/Porter

Dining

Paid breakfast
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Casino
Television in lobby

Room features

Air conditioning
In-room safe
Terrace

Media

Television

Location

1611 West Canal Street, Milwaukee, Wisconsin, United States of America, 53233

Map view

1611 West Canal Street, Milwaukee, Wisconsin, United States of America, 53233

City landmarks

Parks

Miller Park

1.8 mi

Museums

Harley-Davidson Museum

1.1 mi

Parks

Mitchell Park Horticultural Conservatory

1.4 mi

Libraries

Milwaukee Public Museum

1.1 mi

Museums

Milwaukee Art Museum

2.0 mi

Train stations

Historic Third Ward

1.5 mi

Museums

Pabst Mansion

1.0 mi

Museums

Discovery World

2.0 mi

Market

Milwaukee Public Market

1.4 mi

Milwaukee River

Milwaukee RiverWalk

1.4 mi

616 W Virginia St

Great Lakes Distillery

1.3 mi

University

Marquette University

4600 ft

Art object

Bronze Fonz

1.4 mi

Museums

Chudnow Museum of Yesteryear

1.2 mi

Events

Wisconsin Center

1.4 mi

Church

St. Joan of Arc Chapel

3500 ft

Museums

Patrick and Beatrice Haggerty Museum of Art

3100 ft

1001 N 4th St

BMO Harris Bradley Center

1.3 mi

Night club

Rave Ballroom

1.1 mi

Church

Church of the Gesu

3600 ft

Church

Basilica of Saint Josaphat

2.1 mi

Broadway Theatre

Pabst Theater

1.4 mi

Parks

Henry Maier Festival Park

1.8 mi

Libraries

Milwaukee Public Library

1.1 mi

U.S. Cellular Arena

1.6 mi

Milwaukee Theater

1.6 mi

Nearby

Potawatomi Bingo Casino

400 ft

Tending the Fire

1200 ft

A Place to Sit

1700 ft

Valley Fields Stair Tower

1300 ft

Restaurants

The Fire Pit Sports Bar & Grill

1400 ft

1721 W Canal St

Potawatomi Hotel & Casino

1400 ft

1721 W Canal St

Bella Italiana

1400 ft

1721 W Canal St Potawatomi Casino

Sobelman's Pub & Grill

3600 ft

1900 W Saint Paul Ave

Reviews and Ratings

Feedback from previous guests about their experience.

70%

enjoyed the hotel and would happily stay again

7.0/10

Very good

Rooms

8.0

Location

8.2

Service

7.6

Dining

7.4

Kent

United States of America, January 2025

6.4/10

I had a pretty nice stay at the Potawatomi Hotel & Casino, with my room being spacious and clean. The valet parking was a breeze, and I loved the view from the 14th floor. On the downside, I did have some noise issues, especially from the hallway and traffic, which affected my sleep. Overall, I would stay again, but I'd remember to pack ear plugs next time.

Rooms

8.0

The room was spacious, clean, and modern, featuring electronic blinds and a great view. However, it wasn’t very soundproof, which led to a disturbed night due to hallway noise.

Service

9.0

The staff were all friendly and helpful, making the check-in and check-out process easy and quick. They even waved the incidental charge, adding a nice touch to my experience.

Location

9.0

Located conveniently near downtown Milwaukee, with easy access to attractions. The valet service was super helpful for parking, saving me a long walk.

Dining

8.0

I enjoyed a delicious dinner at Bella Italiana, and the breakfast at Canal St. Cafe was solid. The food quality really added to the stay.

Facilities

6.0

The amenities were decent, but I was disappointed that there was no pool or spa. The fitness room could use an upgrade, too, as a lot of equipment was out of order.

United States of America, October 2024

5.0/10

I had a generally positive stay at Potawatomi Hotel & Casino, largely thanks to the friendly staff and the cleanliness of the rooms. Valet service was efficient, and the food served at Canal Street Cafe was good. However, I did have some issues with noise from neighboring rooms and a problematic coffee machine in my room. Overall, it was a lovely getaway, but some aspects could use improvement. 😊

Rooms

9.0

The rooms were spacious and impeccably clean, making my stay comfortable. The bed was quite firm, but it didn't hinder my rest.

Service

10.0

The staff were exceptionally friendly and helpful throughout my stay. From the front desk to the dining staff, everyone was attentive and accommodating.

Location

9.0

The hotel's location was convenient for exploring Milwaukee, with easy access to attractions and local hotspots.

Dining

10.0

Dining at Canal Street Cafe was a highlight, with delicious food and great service. I particularly enjoyed the Easter brunch offered on Sunday.

Facilities

8.0

The hotel's amenities, including the fitness center, were great, adding to a fulfilling stay. Valet parking was a convenient perk as well.

William

United States of America, October 2024

6.4/10

I had a good stay at Potawatomi Hotel & Casino. The modern ambiance of the hotel and the helpfulness of the staff really stood out. I did encounter some issues with my reservation upon arrival, but overall, my room was clean, comfortable, and provided a great view. Dining was a mixed experience; I loved the Canal Street Cafe, but the conference food left much to be desired.

Rooms

9.0

My room was spacious, clean, and well-kept with a lovely view. I appreciated how it maintained a comfortable temperature, making my stay pleasant.

Service

8.0

While the front desk staff, like Sofia and Morgan, were friendly and welcoming, I did notice some inconsistencies with my reservation that could be improved.

Location

9.0

The hotel's location was convenient for accessing the highway and attractions like downtown and the Harley Davidson Museum, which made exploring the area easy.

Dining

7.0

I thoroughly enjoyed the food at the Canal Street Cafe, especially thanks to the attentive service from Elexis and Crystal. However, the conference food fell short of expectations.

Facilities

9.0

The hotel boasts excellent amenities, including quick valet service and a variety of dining options. The overall design and atmosphere were modern and welcoming.

Michael

United States of America, October 2024

6.4/10

I recently stayed at Potawatomi Hotel & Casino and had mixed experiences. While the location offers great access to attractions like the Harley Davidson Museum, my overall visit was marred by unsatisfactory service and uncleanliness in some areas. The atmosphere in the hotel felt overwhelming due to the crowd in the casino, which reduced the comfort of my stay. Unfortunately, I don't think I'd choose to stay here again given the issues I faced.

Rooms

6.0

Although the room was spacious and matched the online photos, I found a Slim Jim wrapper under the table, which was disappointing. The thin walls also made it hard to enjoy privacy as I could hear others in adjacent rooms.

Service

5.0

Unfortunately, my experience with the front desk staff was problematic. They were dismissive when I lost my room key, refusing to assist adequately, which felt inhumane. It left me stranded outside in the rain until morning.

Location

7.0

The location is convenient for exploring Milwaukee and is great for easily reaching various attractions. However, accessing the hotel from the parking garage is somewhat confusing, as it involves a lot of walking without clear directions.

Dining

7.0

I found the dining options within the hotel to be good, with fresh and local products. However, I wish my overall experience was as satisfying as the food quality.

Facilities

5.0

The hotel offers decent amenities, including room service, but I encountered several issues during my stay that made using these facilities less enjoyable. Knowing I could hear everything from my neighbors made it hard to relax.

Mary

United States of America, October 2024

6.4/10

I had a pretty decent stay at Potawatomi Hotel & Casino overall. The room was clean and modern, which I appreciated, but the service at times felt a bit inconsistent. While I enjoyed the convenient location near attractions, there were a few hiccups with my reservation that kept me on my toes. Dining options inside the hotel were hit or miss, especially during peak hours, but the ambiance was quite pleasant.

Rooms

8.0

My room was spacious, clean, and had nice furniture. I loved the large, lighted mirror above the sink, and the included amenities like a refrigerator and free coffee were a nice touch.

Service

6.0

The front desk staff seemed friendly, but I encountered some inconsistencies during my check-in process. They made me feel like I had to fight for my reservation details, which was frustrating.

Location

7.0

The hotel was conveniently located for getting downtown and to nearby attractions. However, I found myself getting confused in the industrial area surrounding the hotel.

Dining

5.0

Dining could be improved; some meals felt overpriced for what was offered. I found the food during the conference to be lacking in variety and substance.

Facilities

7.0

The hotel had a good range of facilities, including valet parking and the casino, which added to the overall experience despite some dining issues.